After an industrial dispute which has been going on since earlier in the year, Qantas decided to ground all its planes on Saturday. This caused huge disruption not only in Australia itself but all over the world with passengers getting stuck in Singapore, Hong Kong and the US. More than 70,000 passengers were affected and no one knew how long the grounding would last. Flights have resumed now after a court forced Qantas to start flying again. The damage to the airlines image is irreparable though. It has always been seen as one of the best and most reliable airlines worldwide and has disappointed many passengers now. The dispute is costing the airline around $16m!